Help/FAQ

Thank you for visiting PayLawFirm.com for quick answers to common questions, to setup payment plans, to submit settlement offers or to make payments. Please keep in mind that you are not a client of the Hill Law Firm, you are our client's opponent and we do NOT represent you or your interests in any way.

COMMON QUESTIONS:

General Website Questions

  1. How do I login to this website? Click either the Make a Payment or the Create a Plan button. Now type your date of birth and the last four numbers of your Social Security Number (SSN) then click the "Continue" button. Alternatively, you can use the access code we've assigned to your case (which should appear on written communications from us) and the last four numbers of your SSN.

Create a Plan

  1. Will you setup a payment plan with me during an eviction? We welcome payment plan proposals at anytime except for during detainer (eviction) cases when you (the tenant) remain in possession of leased premises. If our client is willing to do a pay-and-stay, you must immediately pay the full amount owed in one lump sum in order to stay. You may be able to make that payment through this website but please email us office@hillfirmlaw.com to verify your eligibility before trying to submit a pay-and-stay payment through this website.
  2. How do I know if my plan has been accepted? We will review any plan you submit and, within 24-72 hours, send you an email (from www.PayLawFirm.com) stating whether we have accepted or rejected your plan.
  3. Why would you reject my plan? Plans are most often rejected for leaving fields blank or for answering "not applicable" or "none" to many of them. We're offering to work with you so we expect truthful and complete answers to our questions.
  4. My payment plan was accepted. I'm paying by card. What's next? You need to make your payments on-time and in-full. If you've setup automatic payments, we'll charge your card per our agreement. If you've setup manual payments, you'll need to periodically visit www.PayLawFirm.com to run your own card. Please note that payments made on weekends or holidays may not be processed until the next business day.
  5. My payment plan was accepted. I'm paying by check or money order. What's next? You need to make your payments on-time and in-full. Please note that we must receive your payment on or before the due date. You may mail checks or money orders, do not mail cash, to our post office box:
                            The Hill Law Firm
                             PO Box 150529
                             Nashville, TN 37215
  6. My payment plan was accepted. Why did I just get served with a summons? We have to seek judgments to secure our client's interest. Since you have an agreement with us, we will announce an agreed judgment at court. So long as you make payments pursuant to your plan, we will accept your payments. If you stop making payments, we may file garnishments or levies to forcibly collect the judgment.
  7. My payment plan was accepted. Do I have to go to court? If you have received a summons, your are welcome to come to court. However, since we have an agreement with you, at court, we will simply announce an agreed judgment. The court will NOT issue an order for your arrest for failure to appear (FTA) on a civil summons. If you have received a subpoena, you are welcome to contact us before court to answer questions and / or provide subpoenaed documents. If you have received a subpoena and do not contact us beforehand, we expect you to appear at court to answer questions and / or provide subpoenaed documents. If you do not appear at court to answer questions and / or provide subpoenaed documents, we may ask the court to issue an order for you to appear before the court and show cause why you have not complied with the subpoena. If you do not appear at court pursuant to a show cause order, then the court could issue a body attachment for contempt of court. Again, we do not represent you and will not give you legal advice but you are welcome to contact us with any questions at any time and will provide information about our position.
  8. My payment plan was accepted with a "temporary" amount. What's next? We recognize that it takes time to adjust, especially to new periodic payments. If we accepted a plan with temporary amounts, we may periodically contact you about  increasing the amount of your payment. We attempt to work with everyone. However, if we demand an increase and you are unable or unwilling to make the increased payment, we may unilaterally terminate your plan. Once your plan is terminated, if our client has a judgment, we may file garnishments or levies to forcibly collect the judgment.

Make a Payment

  1. Why does it say that "my account is ineligible" when I try to Make a Payment? We periodically review accounts to, among other actions, see if temporary payments need to be increased and converted to long-term payments or see if payments are being made on-time and in-full. If we take an account under review and determine that the plan has been breached, we may declare the plan to be terminated and proceed with focible collections such as garnishments or levies.
  2. Will I receive confirmation for my payment? Yes. When you successfully make a payment, you will see a website page that thanks you for making a payment and you will receive an email from <noreply@paylawfirm.com> with the subject line "Receipt for Payment" that also thanks your for making payment.

Discounted or Lump Sum Settlements

  1. What is a discounted or lump sum settlement? You've doubtless heard the old saying that "time is money." Common sense suggests that the money you're holding in your hand now is worth to you than the money someone is promising to pay you someday in the future. Some of our clients will give you a discount, that is, reduce the amount you owe and eliminate your debt with them if you offer to pay and then do pay them a good amount now.
  2. What is a good amount? Every case is different so there is not one single, absolute "good amount" that will work in all cases.
  3. What amount should I offer? Only you know the answer to this question. We cannot tell you how much to offer. We do not know your finances. We do not know what our client will accept on your case. Every case is different. We invite your best offers. How much could you pay our client within one week to settle, be done and move-on with your life?
  4. What happens after I make an offer? After we receive your offer, we will review your offer and share it with our client. Our client may accept your offer, reject your offer or make a counter-offer.
  5. How long are counter-offers valid? Our clients are each unique so there is no hard and fast rule for how long their offers and counter-offers remain valid. Unless otherwise stated in the terms of the offer or counter-offer itself, though, our firm would likely seek further ongoing or additional approval that an offer remains valid 30 days after it has been made.

Judgments

Subject to the terms of any mutually agreed upon settlements or court orders on point, our clients will seek judgments to secure their positions and then legally enforce those judgments.

Definitions

  1. Current Balance (if there is a judgment) = Judgment balance + Court costs + accrued Interest - Payments (if cleared bank)
  2. Current Balance (if there is no judgment) = Balance at last payment + charges since last payment - Payments (if cleared bank)

STILL HAVE QUESTIONS?

If you have a question that is not answered on this page, please email us at office@hillfirmlaw.com.

Again, thank you for visiting PayLawFirm.com! Please keep in mind that you are not a client of the Hill Law Firm, you are our client's opponent and we do NOT represent you or your interests in any way.